Privacy Policy

Last updated: February 2026

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

  • Account information (email address, name, password)
  • Payment information (processed securely through our payment provider)
  • Email lists you upload for verification
  • Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Analyze usage patterns to improve user experience

3. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

  • All data is encrypted in transit using TLS 1.3
  • Email lists are automatically deleted after verification
  • We do not store the content of emails, only verification results
  • Regular security audits and penetration testing

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected:

  • Account data: Retained while your account is active
  • Email lists and verification results: Automatically deleted after 60 days
  • Bulk verification job data: Automatically deleted after 60 days
  • Payment records: Retained for 5 years as required by law

5. Your Rights (GDPR)

If you are in the European Economic Area, you have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

To exercise these rights, contact us at privacy@clearbounce.net

6. Cookies

We use essential cookies to operate our service and analytics cookies to understand how you use our website. You can control cookie preferences through your browser settings.

7. Third-Party Services

We may use third-party services that collect, monitor, and analyze data:

  • Payment processors (Stripe)
  • Analytics services
  • Customer support tools

These services have their own privacy policies governing the use of your information.

8. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: privacy@clearbounce.net